Uniflo

FAQ - Uniflo

Getting Started

How do I create an account?

Visit uniflo.eu and click "Sign Up". Enter your email address and create a password. You'll receive a verification email—click the link to confirm your account and start using Uniflo.

What is a Workspace?

A Workspace is your personal hub in Uniflo. It contains your LinkedIn connections, content calendar, and publication history. You can create multiple workspaces to manage different projects or brands.

How do I add my first channel?

  1. Log in to your workspace
  2. Click "Channels" in the sidebar
  3. Click "Add Channel" and select LinkedIn
  4. Follow the authentication flow to connect your LinkedIn profile
  5. Your LinkedIn profile will appear in your channels list

Connecting LinkedIn

Is it safe to connect my LinkedIn account?

Yes. We use OAuth 2.0, the industry-standard secure protocol. Your credentials are never stored—we only keep access tokens encrypted in our database. You can revoke access at any time from your LinkedIn privacy settings.

Why does Uniflo need LinkedIn permissions?

We request permissions to:

  • View your profile: To display your name and avatar
  • Publish posts: To share content on your behalf (only when you click "publish")
  • Manage posts: To edit or delete published content

How do I disconnect LinkedIn?

  1. Go to Settings > Connected Accounts
  2. Find LinkedIn and click "Disconnect"
  3. This revokes Uniflo's access immediately. You can reconnect anytime.

Can I manage multiple LinkedIn profiles?

Yes. Add multiple LinkedIn accounts to your workspace:

  1. Go to Channels
  2. Click "Add Channel" and select LinkedIn again
  3. Log in with a different LinkedIn account
  4. Both profiles will appear as separate channels

Generating Posts

How does the AI generate posts?

Uniflo uses Claude (by Anthropic) to analyze your topic, brand voice, and target audience, then generates engaging LinkedIn content. You can:

  • Generate multiple variations
  • Edit and refine suggestions
  • Add your own creative direction

Can I use my brand voice?

Yes! When you generate posts:

  1. Provide context about your brand
  2. Optionally share previous posts as examples
  3. Uniflo learns your style and generates matching content
  4. You retain full control—edit anything before publishing

Is the generated content marked as AI-generated?

Yes, every AI-generated post is internally marked and visible to you in the interface as "Generated by AI". You remain responsible for all published content.

Can I schedule posts?

Yes. When creating a post:

  1. Click "Schedule Post" instead of "Publish Now"
  2. Select your desired date and time
  3. The post will automatically publish at the scheduled time
  4. You can edit or cancel scheduled posts anytime

What happens to my data when I generate content?

Your content and requests are sent to Anthropic's Claude API for processing. Anthropic contractually commits not to use your data for model training or improvement. Learn more in our Privacy Policy.

Billing

How much does Uniflo cost?

Uniflo offers a free tier and paid plans. Visit our Pricing page for current rates and features included in each plan.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express) through Stripe, our secure payment processor.

Can I upgrade or downgrade anytime?

Yes. Changes take effect immediately:

  • Upgrading: You'll be charged the difference, prorated to your renewal date
  • Downgrading: Your plan will change at the next billing cycle

Do you offer refunds?

We offer a 30-day money-back guarantee on new subscriptions. After 30 days, subscription fees are non-refundable, but you can cancel anytime.

What if my payment fails?

We'll send you email notifications. You typically have 7 days to update your payment method. If payment continues to fail, your account will be downgraded to the free tier.

Can I get an invoice?

Yes. All invoices are automatically emailed to your account email address. You can also download them from Settings > Billing > Invoices.

RGPD / Data Privacy

How does Uniflo comply with RGPD?

Uniflo complies with all GDPR requirements (RGPD in French):

  • Lawful basis: We process data based on contract execution and legitimate business interests
  • Data minimization: We collect only necessary information
  • Security: Your data is encrypted at rest and in transit
  • Data retention: We retain data only as long as needed; you can request deletion anytime

How long do you keep my data?

  • Account data: While your account is active, plus 12 months after deletion
  • Billing data: 10 years (legal/tax requirement)
  • Workspace content: Deleted within 30 days of account closure
  • Technical logs: 12 months

Can I export my data?

Yes. Under RGPD Article 20 (data portability), you can request a complete export of your personal data in a structured, machine-readable format. Submit requests to contact@uniflo.eu.

How do I delete my account?

  1. Go to Settings > Account
  2. Click "Delete Account"
  3. Confirm your request
  4. Your account and associated data will be permanently deleted within 30 days

What about cookies?

Uniflo uses only essential cookies required for authentication and session management. We do not use tracking cookies or third-party analytics cookies without your consent.

Who can I contact for privacy concerns?

Email our Data Protection Officer (DPO) at contact@uniflo.eu. You also have the right to lodge a complaint with your national data protection authority.

Does Uniflo share data with third parties?

We only share data with essential service providers (cloud hosting, payment processing via Stripe, AI services via Anthropic). All processors are bound by data protection agreements.

What about AI and RGPD?

When you use AI features:

  • Your request is sent to Anthropic for processing
  • Anthropic does not use your data for model training
  • The transfer is protected by standard contractual clauses (SCCs)
  • You remain responsible for validating AI output before publishing

Still Have Questions?

Didn't find the answer? Contact us at contact@uniflo.eu or visit our Privacy Policy and Terms of Service for more information.